Home Features How It Works Pricing Integrations FAQ Contact
← Back to the full manual Admin Manual · Pricing

Every way a fare can be calculated.

Vehicle categories, standard tariffs, night rates, hourly hire, and fixed pricing between specific places — all of it lives here, per category.

// 01

The category grid

The Pricing tab opens on a list of vehicle categories — Saloon, Mercedes S Class, MPV A/B, Minibus, Coach, Limousine, Wheelchair-accessible, and so on. Each row shows seats, luggage capacity, and an availability toggle to switch a category on or off for customers without deleting it. Three buttons per row open that category's pricing:

$Standard pricing — the everyday tariff for this category (see below).
Special pricing — fixed fares between specific zones, postal codes, localities or destinations.
🔒Fixed pricing between the exact Destinations you've created — see the Destinations manual.
// 02 · Inside the $ button

Standard pricing

The everyday tariff for a category. Distance and time rates, minimums, and the extras a passenger can add:

Outward/Return PricePer-mile rate each way — can differ between outward and return.
Outward/Return Time PricePer-minute rate each way, on top of distance.
Base To Pick-Up / Drop-Off To BaseThe "dead mileage" legs — see the note on the Company → Address tab for why these matter.
Minimum Initial / Minimum PriceFloors so a very short trip never charges less than makes sense.
Apply Special ExtrasTurns on the extra fee fields below it — Meeting Option, Baby/Booster Seat, Passenger Fee, Dogs Fee, Golfset Fee.
Passenger Fee Start FromThe passenger Fee applies only once the party size reaches this number.
Waiting Time PricePer-minute charge once a driver is waiting past any grace period.
// 03

Out Hours

Night and out-of-hours pricing on top of the Standard tariff. Set a Night Hours Interval (e.g. 20:00–08:00) and whether the increment applies as a percentage or a fixed amount. A Day/Night Rates table lets you set a different value per day of the week if a Friday night is worth more than a Tuesday night, for instance. A separate Outage Time Interval marks a window the system treats differently again (double-check what this does for your setup before relying on it).

Apply Special Dates IncrementLayers in whatever's configured under Special Dates for the day in question.
Apply Increment Over Fixed PricesDecides whether the night increment also applies on top of fixed/special pricing, not just Standard.
// 04

Radius

A distance-banded tariff — set a price per mile at different distance thresholds (e.g. up to 50 miles, up to 100, up to 300), one-way and return, instead of a single flat per-mile rate. Radius prices are applied based on the real distance from pickup to drop-off. "Applies Route Section Price Accumulated" changes whether the bands stack cumulatively across the journey or a single band applies to the whole distance — worth testing a sample fare before relying on it for a long route.

// 05

Hourly

For customers booking a vehicle by the hour rather than point-to-point. Set a Fixed Hourly Price as the default, then optionally add banded Hourly Prices (e.g. 1 hour at £40, 72 hours at £30) — dynamic hourly prices override the fixed price whenever a booking falls inside one of those bands, so longer hires can work out cheaper per hour automatically.

// 06

Info

A free-text field per category. This is what shows up in a "more info" dropdown next to that vehicle on step 2 of the booking form — a good place for anything a passenger should know before picking that category (exact legroom, child seat availability, whatever's relevant).

// 07 · The ★ button

Special Pricing

Fixed fares between two locations, for this vehicle category, overriding the Standard per-mile calculation. There are eight combinations available, covering every pairing between the location types used elsewhere in the panel — Destinations, Postal Codes, Zones, and Localities:

Destinations → Postal Code
Destinations → Zone
Destinations → Destinations
Postal → Zones
Postal → Postal
Zone → Zone
Locality → Locality
Locality → Zone

Each one opens its own table with the same shape: the route identifier, a Base value, Price, Price Night, Return Price and Return Night. Add a new fixed fare, search existing ones, or delete.

To confirm before relying on this

Exactly what "Base" refers to here, and whether "Price Night" is the same night increment configured under Out Hours or a separate value specific to this route, wasn't confirmed while writing this page. Worth a quick check with support before setting these at scale.

// 08 · The 🔒 button

Fixed Destination Pricing

For fares priced between the exact Destinations you've built in the Destinations tab — the closed, hand-picked list rather than anything Google would suggest. Useful for an operator who wants full control over which routes exist and what they cost, with nothing left to a live map calculation.

Zones and Destinations feed straight into this tab.

Worth setting those up first if you haven't already.