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Admin Manual · Admin Mail Logs
Did that email actually arrive?
A full transaction log of every booking-related email — so "did the customer get their confirmation?" has a real answer, not a guess.
BookingWhich booking the email relates to.
Email Typee.g.
email_new_booking, email_updated_booking_info, email_new_booking_company_notice — one row per type of email sent for that booking.RecipientWho it was sent to.
StatusOpened — confirmed read. Queued — sent, not yet confirmed opened.
DateWhen it was sent.
ReasonFilled in when something went wrong — empty when it didn't.
This connects directly to your SMTP setup on the Company → Basic tab — if emails are showing as stuck or failing here, that's the first place to check.
Emails not arriving?
Check your SMTP configuration first.